Safety in Retail Pharmacies: Protecting Customers, Staff, and Business Integrity - PGN Biz Consults

Retail pharmacies play an essential role in healthcare delivery, providing access to medicines, counseling, and wellness services. Because they serve large numbers of people and deal with sensitive products and information, safety must remain a top priority. A culture of safety not only protects lives but also strengthens public trust, enhances service quality, and minimizes costly errors.

PGN Biz Consults Boosts Doyen Pharmacy’s Service Excellence Through Customer Experience Training

In a remarkable stride toward pharmacy service excellence and customer satisfaction, PGN Biz Consults on Tuesday, October 28th, 2025, conducted a powerful customer service training for pharmacy staff of Doyen Pharmacy, a leading retail pharmacy in Port Harcourt, Rivers State.

The session, themed “Prioritizing Customer Experience,” was led by Pharm. Joseph O. Ebirim, Team Lead at PGN Biz Consults. The training focused on helping pharmacy teams deliver exceptional patient care, ensure product quality, and build lasting client relationships — key pillars of modern pharmacy practice and management.

PSN and NDLEA Strengthen Partnership to Combat Drug Abuse and Protect Public Health in Nigeria

Abuja, Nigeria — The Pharmaceutical Society of Nigeria (PSN), led by its President, Pharm. Ayuba Tanko Ibrahim, FPSN, has paid a strategic courtesy visit to the National Drug Law Enforcement Agency (NDLEA) Chairman, Brig. Gen. Buba Marwa (Rtd), to deepen collaboration in Nigeria’s ongoing fight against drug abuse, trafficking, and misuse.

During the meeting, Dr. Ibrahim commended NDLEA’s renewed energy in tackling illicit drug trade, securing national borders, and rehabilitating victims of substance abuse — efforts he described as “vital to strengthening Nigeria’s public health and national security.”